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 Duration 7 hours

Course Outline

Introduction to the EU AI Act

  • The intent and scope of the regulation
  • Key definitions pertinent to end users
  • Overview of obligations for organizations and individuals

Interpreting Article 4: Prohibited AI Practices

  • The specific prohibitions in Article 4 and their rationale
  • Real-world examples of prohibited practices within workplace tools
  • Techniques for spotting potential violations during daily usage

Your Responsibilities and Role

  • Expected conduct when utilizing AI systems
  • The impact of individual actions on organizational compliance
  • Basics of privacy and data handling for end users

Safe Utilization of AI Tools

  • Practical advice for interacting with chatbots, recommendation engines, and automated decision-making tools
  • Understanding AI limitations: identifying when human intervention is required
  • Preventing and reporting biased or harmful outputs

Incident Reporting and Escalation Procedures

  • Defining what constitutes an incident or suspected prohibited practice
  • A step-by-step workflow for reporting incidents
  • Gathering necessary templates and supporting evidence

Record-Keeping and Basic Evidence Collection

  • Essential records end users should maintain
  • Procedures for completing basic logs and checklists
  • Transferring records to auditors and compliance teams

Practical Scenarios and Hands-On Exercises

  • Interactive scenario: Identifying a prohibited practice in a simulated system
  • Exercise: Submitting an incident report and compiling supporting documentation
  • Group discussion: Optimal responses to ambiguous AI outputs

Assessment and Certification

  • Brief knowledge check to verify comprehension
  • Practical assignment: Completing a sample incident report
  • Issuance of a completion certificate for those meeting the pass criteria

Summary and Future Actions

Requirements

  • A working knowledge of basic workplace technology.
  • Familiarity with your organization’s IT and data usage policies.
  • A readiness to engage in scenario-based learning activities.

Target Audience

  • End users who interact with AI systems.
  • Operational staff tasked with following AI usage procedures.
  • Non-technical stakeholders who need to identify prohibited AI practices.

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