DevOps Leader (DOL)® Training Course

This course is designed for participants who are engaged in the design, implementation, and management of DevOps deployment pipelines and toolchains that support Continuous Integration, Continuous Delivery, Continuous Testing and potentially Continuous Deployment. The course highlights underpinning processes, metrics, APls and cultural considerations with Continuous Delivery

Learn how to optimise testing, to test faster and still obtain good quality and a consistent stable result.

Discover what DevOps Engineering entails, why it is important, and how DevOps is engineered for success.

The course opens with a brief review of foundational DevOps principles and then transitions into implementing DevOps. It is designed from an engineering perspective and covers topics such as the relationship between DevOps and other frameworks, technologies, application design practices, continuous integration practices, continuous delivery and deployment, continuous testing, elastic infrastructures, monitoring, metrics, observability, governance, human aspects, and future trends of DevOps engineering.

The DevOps Foundation course provides a baseline understanding of key DevOps terminology to ensure everyone is talking the same language and highlights the benefits of DevOps to support organizational success.

An introduction to value stream management principles, practices, and tools. Designed to optimize value flow and realization in digital value streams and develop individuals’ skills. Digital value streams include the software applications and services in addition to the platforms that support them e.g., cloud infrastructure or DevOps toolchains

Course topics covered include how DevSecOps provides business value, enhancing your business opportunities, and improving corporate value.  The core DevSecOps principles taught can support an organizational transformation, increase productivity, reduce risk, and optimize resource usage.

DevSecOps Practitioner introduces a range of practices for advancing to a more comprehensive understanding of DevSecOps. Explore practical outcomes by finding the right mix of people, building processes to accelerate value, and comparing technological options available today. Tailored for recently transformed organizations looking to enhance DevSecOps skills and awareness.

This course is tailored for individuals seeking to understand IT Service Management in order to deliver enhanced value to customers. It is suitable for all IT personnel and management, as well as customers who collaborate closely with IT to support business objectives. Additionally, this course is designed for students aiming to obtain the ITIL® 4 Foundation certification and who wish to prepare for the ITIL® 4 Foundation exam.

ITIL 4® Foundation allows candidates to view IT Service Management through an end-to-end operating model focused on the creation, delivery, and continual improvement of tech-enabled products and services.

ITIL 4® Foundation equips candidates with:

• A holistic approach to facilitating the co-creation of value with customers and other stakeholders through products and services
• The guiding principles of ITIL 4®
• The four dimensions of Service Management
• Key concepts from Lean, Agile, DevOps, and an understanding of why these are crucial for delivering business value
• An insight into how ITIL practices outlined in ITIL 4® will preserve the value and importance of current ITIL® processes while expanding to integrate with various areas of service management and IT, from demand to value

Who is ITIL 4® Foundation for?

ITIL 4® Foundation is suitable for individuals requiring a fundamental understanding of the ITIL® framework and how it can be utilised to enhance the quality of IT service management within an organisation. The certification is also relevant for IT professionals working within organisations that have adopted ITIL®, as they need to be aware of and contribute to the overall service improvement programme.

ITIL 4® continues to support the ITSM community while expanding to a broader range of professionals working in the digital sphere, guiding how IT interfaces with and leads the wider business strategy.

The SRE (Site Reliability Engineering) Foundation course provides an introduction to the principles and practices that allow an organisation to scale critical services reliably and cost-effectively. Implementing a site-reliability approach requires organisational realignment, a renewed focus on engineering and automation, and the adoption of a variety of new working paradigms.