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Duration 14 hours
Course Outline
Transformations When Decisions Become Model-Driven
- The shift from rules and human judgement to scored options.
- The speed and scale of automated actions.
- Emerging failure modes and accountability gaps.
Decision Inventory and Risk Classification
- Cataloguing automated decisions.
- Assessing impact, reversibility, and affected parties.
- Establishing risk tiers and corresponding control expectations.
- Defining ownership for each decision class.
Accountability and Human Oversight
- Distinguishing between meaningful and nominal human review.
- Treating autonomy thresholds as governance decisions.
- Defining escalation routes and response times.
- Identifying the accountable owner and sign-off process.
Decision Records and Explainability
- Components of a defensible decision record.
- Retention of confidence levels, options, and context.
- Traceability of models and versions.
- Explaining decisions to customers or regulators.
Policy and Boundary Control
- Managing approved option sets and change control.
- Governance of thresholds and periodic reviews.
- Defining prohibited decisions and hard stops.
- Implementing policy as code alongside model output.
Regulatory Expectations
- Obligations under the EU AI Act for decision systems.
- Sector-specific rules in finance, insurance, and health.
- Data protection standards and automated decision rights.
- Requirements for documentation and conformity evidence.
Vendor, Licence, and Provenance Risk
- Comparing hosted decision APIs versus open weights.
- Licence terms for derivative and embedded models.
- Assessing supplier dependency and discontinuation risk.
- Ensuring weight integrity and version pinning.
Bias, Fairness, and Outcome Monitoring
- Analysing outcome disparity across groups.
- Identifying proxy variables and option framing issues.
- Utilising appeal and complaint signals.
- Conducting periodic fairness reviews.
Incident Response for Incorrect Decisions
- Detecting systematic decision errors.
- Containing incidents and suspending autonomy.
- Managing remediation and customer redress.
- Performing root cause analysis and updating controls.
Assurance Review of a Decision Layer
- Identifying evidence auditors should request.
- Testing accuracy and calibration claims.
- Sampling decisions and overrides.
- Reporting findings to the board.
Requirements
- Exposure to AI or automation projects within an enterprise environment.
- A solid understanding of risk, compliance, or audit processes.
- No prior programming experience is necessary.
Audience
- Risk, compliance, and model risk officers.
- Internal auditors examining automated decisions.
- AI governance and data protection leads.
- Product owners responsible for automated workflows.
- Architects integrating oversight into agent systems.