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 Duration 14 hours

Course Outline

Transformations When Decisions Become Model-Driven

  • The shift from rules and human judgement to scored options.
  • The speed and scale of automated actions.
  • Emerging failure modes and accountability gaps.

Decision Inventory and Risk Classification

  • Cataloguing automated decisions.
  • Assessing impact, reversibility, and affected parties.
  • Establishing risk tiers and corresponding control expectations.
  • Defining ownership for each decision class.

Accountability and Human Oversight

  • Distinguishing between meaningful and nominal human review.
  • Treating autonomy thresholds as governance decisions.
  • Defining escalation routes and response times.
  • Identifying the accountable owner and sign-off process.

Decision Records and Explainability

  • Components of a defensible decision record.
  • Retention of confidence levels, options, and context.
  • Traceability of models and versions.
  • Explaining decisions to customers or regulators.

Policy and Boundary Control

  • Managing approved option sets and change control.
  • Governance of thresholds and periodic reviews.
  • Defining prohibited decisions and hard stops.
  • Implementing policy as code alongside model output.

Regulatory Expectations

  • Obligations under the EU AI Act for decision systems.
  • Sector-specific rules in finance, insurance, and health.
  • Data protection standards and automated decision rights.
  • Requirements for documentation and conformity evidence.

Vendor, Licence, and Provenance Risk

  • Comparing hosted decision APIs versus open weights.
  • Licence terms for derivative and embedded models.
  • Assessing supplier dependency and discontinuation risk.
  • Ensuring weight integrity and version pinning.

Bias, Fairness, and Outcome Monitoring

  • Analysing outcome disparity across groups.
  • Identifying proxy variables and option framing issues.
  • Utilising appeal and complaint signals.
  • Conducting periodic fairness reviews.

Incident Response for Incorrect Decisions

  • Detecting systematic decision errors.
  • Containing incidents and suspending autonomy.
  • Managing remediation and customer redress.
  • Performing root cause analysis and updating controls.

Assurance Review of a Decision Layer

  • Identifying evidence auditors should request.
  • Testing accuracy and calibration claims.
  • Sampling decisions and overrides.
  • Reporting findings to the board.

Requirements

  • Exposure to AI or automation projects within an enterprise environment.
  • A solid understanding of risk, compliance, or audit processes.
  • No prior programming experience is necessary.

Audience

  • Risk, compliance, and model risk officers.
  • Internal auditors examining automated decisions.
  • AI governance and data protection leads.
  • Product owners responsible for automated workflows.
  • Architects integrating oversight into agent systems.

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