Course Outline
Core Concepts, Social Engineering, and the Work Environment
Module 1: Cybersecurity Fundamentals for Employees
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Understanding threats: The definition of cybersecurity and the critical role of every employee.
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Digital hygiene and password management: Strategies for creating strong credentials, utilizing password managers, and adhering to unique password rules per service.
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Clear desk and clear screen protocols: Implementing physical information security within office spaces.
Module 2: Phishing and Social Engineering – Threat Recognition
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The psychology behind attacks: Understanding social engineering and why cybercriminals exploit urgency, fear, or authority (e.g., CEO Fraud, BEC).
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Deconstructing phishing: Analyzing message headers, concealed links, and malicious attachments through exercises based on real-world examples.
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Alternative attack vectors: Recognizing vishing (voice phishing) and smishing (SMS phishing).
Module 3: Securing Remote and Mobile Work
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Network security: The risks of public Wi-Fi (cafes, trains) and the correct application of VPNs.
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Device protection: Implementing disk encryption, screen locks, and avoiding unauthorized USB drives.
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Bring Your Own Device (BYOD) policy: Guidelines for using personal smartphones for business and maintaining data separation.
Tools, Regulatory Compliance, and Incident Response
Module 4: Cybersecurity within the Microsoft 365 Ecosystem
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Authentication and verification: Practical application of Multi-Factor Authentication (MFA/2FA) for account access.
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Secure data sharing: Managing file and folder permissions in OneDrive and SharePoint to prevent insecure 'anyone with the link' access.
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Communication and collaboration: Secure usage of Microsoft Teams, including managing external guests and shared file controls.
Module 5: Personal Data Protection and GDPR in Practice
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Information classification: Distinguishing between public, confidential, sensitive, and personal data.
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GDPR in daily workflows: Avoiding common pitfalls that lead to data breaches, such as incorrect recipients or failure to use BCC.
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Data sharing and disposal: Protocols for securely transferring information to third parties and permanently deleting documents.
Module 6: Managing Security Incidents
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Identifying incidents: Recognizing breaches such as lost devices, ransomware infections, or accidental clicks on phishing links.
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Reporting protocols: Understanding who to notify and the required timeframes, including the roles of the IT Helpdesk, Security Officer, and Data Protection Officer.
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Response best practices: Disconnecting affected devices, maintaining calm, and strictly avoiding DIY fixes or deletion of evidence.
Requirements
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Foundational proficiency with computers and web browsers.
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Routine engagement with standard office tools, including email, messaging applications, and document processing software.
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No specialized IT background is necessary; all technical concepts are contextualized through business value and everyday workflows.
Target Audience
- Office staff, administrative personnel, and mid-level management across all departments.
- Especially recommended for professionals working in hybrid or fully remote environments.
- Regular users of the Microsoft 365 ecosystem.
Testimonials (3)
Experience sharing, it's teacher's know-how and valuable.
Carey Fan - Logitech
Course - C/C++ Secure Coding
get to understand more about the product and some key differences between RHDS and open source OpenLDAP.
Jackie Xie - Westpac Banking Corporation
Course - 389 Directory Server for Administrators
the knowledge of the trainer was very high - he knew what he was talking about, and knew the answers to our questions
