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Course Outline
- Introduction: The Power of Data in Decision Making
- The critical role of data-driven decision-making in contemporary business environments.
- Real-world instances illustrating how data has driven organisational transformation.
- Ensuring Data Integrity: Trusting Your Data
- Defining data integrity and understanding its significance.
- Key factors impacting data integrity, such as accuracy, consistency, and timeliness.
- Procedures to verify and validate the credibility of data sources.
- The real-world impact of decisions based on unreliable data.
- The Art and Science of Data Interpretation
- An introduction to Key Performance Indicators (KPIs), including their definitions and importance.
- How to read and comprehend various types of graphs and charts.
- Spotting trends, patterns, and outliers within datasets.
- Practical exercises focused on interpreting sample graphs and charts.
- Recording Performance Data: Starting from Scratch
- The necessity of data recording: Identifying gaps when data is unavailable.
- Initial steps to establish data recording processes within departments.
- Determining which metrics are most valuable to track.
- Methods and tools available for efficient data capture.
- Maintaining consistency and standardisation throughout the recording process.
- Data Storytelling: Turning Numbers into Narratives
- The value of data storytelling in effective business communication.
- Fundamental data analysis techniques to support compelling narratives.
- An overview of data visualisation techniques to strengthen your message.
- Case studies examining both successful and unsuccessful data storytelling examples.
- Understanding KPIs: Leading vs. Lagging Indicators
- Distinguishing between leading and lagging KPIs.
- The advantages and constraints of each KPI type.
- Selecting the appropriate KPI to align with specific business objectives.
- Examples of leading and lagging KPIs across different sectors.
- Workshop: Aligning business goals with relevant KPIs.
- Course Wrap-up and Final Thoughts
- Integrating data into daily business operations.
- Fostering a culture that prioritises data-driven decision-making.
- The importance of continuous learning and staying current with data trends and technologies.
- Assessment/Feedback
- A brief quiz to evaluate knowledge retention.
- A feedback form to assess course effectiveness and collect suggestions for improvement
14 Hours
Testimonials (4)
Understanding how to use data storytelling to turn insights into compelling narratives that influence decision-making and drive business outcomes was the most valuable takeaway from the training."
Nadia Murphy - Vodacom
Course - Data Analysis
What to do and what not to do with data analysis.
Kim Thornton - Vodacom
Course - Data Analysis
Data quality and cleaning
Taaliah Fortune - Vodacom
Course - Data Analysis
The data storytelling and turning numbers into a narrative
