Course Outline

Measuring Business Strategy

  • Financial Perspective
  • Customer Perspective
  • Internal-Business-Process Perspective
  • Learning and Growth Perspective
  • Linking Balanced Scorecard Measures to Your Strategy
  • Structure and Strategy

Managing Business Strategy

  • Achieving Strategic Alignment: From Top to Bottom
  • Targets, Resource Allocation, Initiatives, and Budgets
  • Feedback and the Strategic Learning Process
  • Implementing a Balanced Scorecard Management Programme
  14 Hours
 

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