Course Outline
Introduction
- What is eCommerce fraud?
History of eCommerce Fraud
- Understanding eCommerce frauds which happened over the past decades.
- Understanding eCommerce frauds which are known to be common today.
Types of eCommerce Fraud
- True Fraud, Friendly Fraud, Phishing, Refund Fraud, Card Testing
- eCommerce fraud statistics and examples
Preparing an Anti-Fraud Strategy
Assessing Your Organization's Situation
Addressing Different Areas of Fraud Prevention
Authentication
Credit Card Fraud Detection
Fraud Detection Techniques
Managing Recurring Transactions
Fraud Screening
Communicating with Team and Getting Support for New Measures
Evaluating the Results
Adjusting to Changing Needs
Summary and Conclusion
Requirements
- Basic understanding of eCommerce and online payments
Audience
- Managers in charge of implementing security policies and controls.
Testimonials (3)
Trainer, Richard was very good.
Lisa
Course - The Compliance and MLRO Refresher Programme
The trainer was very knowledgeable and well prepared. I think we was very well capable to prepare a training that was suitable for our needs.
Sophia van den Broek - Triple Jump
Course - Corporate Governance
I generally enjoyed the activity after each topic.